At Golden Star City Resort we understand that your pet is just as much a part of the family as other members. We ‘re thrilled to be a pet- friendly hotel and welcome pets in certain rooms.
Certified guide dogs stay of course free of charge.
Services & Facilities
– Eco friendly bowl with food (dry food) upon arrival.
– Eco friendly bowl with water.
– Specific outdoor area for pets in hotels premises.
– Pet sitter service from specialized staff. – Medical care 24 hours.
– Premium pet mat with self heating effect. – Biological cleanup and sterilization applies after departure by using a specific dry steam device at 180°C.
– Making up of the room at the time of your convenience. Pet should not be in the room, when room is serviced.
– Available information regarding pet shops and pet services. We collaborate with nearby pet shop and our guests are given discounted prices.
– Cat Litter Box, upon request.
– Recycled poop bags and gloves, upon request.
– Pet diaper, upon request.
– Accessories and variety of dog shampoo available with extra cost.
Hotel Requirements for pets
– Passport and up-to-date health booklet are obligatory to be presented to hotel personnel on arrival. Documents are held for 1 month according to GDPR.
– Pets are welcome in specific pet- friendly rooms. In case of no availability, it is not possible to accommodate pets in other room types.
– Pets are not allowed in areas with specific signs (restaurants, spa, etc).
– It is necessary to hang the specific pet sign in the door that indicates that there is a pet in the room.
– All pets must be on a leash or in cage when in common areas.
– Maximum number of pets in a room: 2. In such case, pets weight must not exceed 15 kg.
– Pets should sleep on pet maps provided by hotel. Pets are not allowed to sleep on beds.
– Pets should not be aggressive towards humans and animal. In such case pet should wear muzzle.
– Pets should be clean, with no unpleasant smell.
– Pets should not make noise or disturb other guests.
– Pets are not allowed to run on site with or without the owner or climb on furniture.
– Pet access is not allowed in our blue flagged beach. Pets may stay in hotel’s beach premises with mandatory use of leash only under your umbrella.
– Guarantee of 150 EUR (credit card or cash) is required upon arrival which is fully refunded on departure subject to being no soiling or damaged caused including residual pet odour.
– There is a charge of 15 EUR per night.