Ensuring a safe, clean and inviting environment is the core of our commitment to providing the highest level of hospitality.

As we welcome you back to our hotel, we are committed to providing you with a safe environment that aligns with expert protocols for working to defeat COVID-19. Consisting of in-house and outside experts in food and water safety, hygiene and infection prevention, and hotel operations, Golden Star City Resort is redefining the cleaning and safety standards. We actively monitor and evolve our solutions to ensure a continued focus on the health and safety of our guests and associates.

Public Spaces

Starting with our public spaces, we are going above and beyond our normal protocols. We are cleaning surfaces throughout the hotel with increased frequency and dedicated staff.

Check-in time 15:00
Check-out time 11:00

Guest Rooms

In guest rooms, we have elevated our rigorous protocols to thoroughly clean all surfaces with our brand new disinfectant and sanitation systems using dry superheated steam 180°C along with certified cleaning products. And we are placing disinfectant gels in each room for your use.

Hand Sanitizer

Hand sanitizing stations are being installed at all hotel entrances, at our front desk and public areas.

Housekeeping Services

Based on the new compulsory hygiene protocols, we regret to inform you that there will be no service or change of linen in your room unless you request such service.

Self CHECK-IN & Mobile Golden Star App

Our technologies provide reassurance and distancing options for our guests.

Golden StarCOVID-19 Update: Learn about our commitment to cleanliness and hygiene.